| Terms: | Minimum order per shipment is 4 trays = 1 box |
| Ordering: | All orders are placed through a network of brokers. Please contact your broker for pricing (for a list of brokers that we work with click here). We primarily grow pre-booked custom orders. However, we do offer items for immediate shipping on our Extra Availability List, updated weekly. Orders from this list must be placed by Thursday at noon to ship out the following week. |
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Cancellations: |
No cancellations permitted after material has been stuck, or without prior approval. Orders that are cancelled after production will be held from shipping to resell on availability, any unsold material will be invoiced one week after the scheduled ship date. |
| Backorders: | All orders will be automatically backordered unless we are notified otherwise. We do not cover the costs associated with freight for the shipment of any backorders. If you would like to add to your backorder for even boxing, please notify us in advance. |
| Claims: | a.) All claims for dead or damaged plants must be made within 72 hours of delivery to be honored, an instruction sheet is inserted into every box. Please contact us or your broker immediately if you should have any claims to make.
b.) Please notify your broker immediately of any freight damage so that they may claim with the proper carrier in a timely manner. c.) All plant shortages must be notified within 10 days for consideration. d.) Please note if inclement weather is questionable, please notify us to hold your shipment, otherwise we can not be held responsible for damages of frozen shipments or excessive heat damage and we will not honor claims. e.) Please do not discard any trays until Takao Nursery has been notified. We may occasionally request that they be returned to us or that pictures be taken. f.) Our liability will be limited to only the costs of the plant material in the shipment. g.) All claims are considered closed 6 months after ship date. |
| Lead Time: | 50 cell: 14-24 weeks
72 cell: 10-18 weeks 128 cell: 8-16 weeks 200 cell: 4-10 weeks *This is an average, some varieties may require more lead time |
| Labels: | $0.08 per label (available on some items) *also, see exceptions that may apply
*Suntory and Blooms of Bressingham labels are included in the cost of the plants. |
| Boxes: | $8.50 per box (4 trays per box)
Dimensions: 26" x 22" x 13" (l x w x h) Weight: approximately 30 lbs per box $0.97 per tray (30 trays and up/66 maximum per pallet) for palletized Heavyweight via OnTrac, plus base price |
| Shipping Methods: | Outside of California:
Federal Express Within California: On Trac (California Overnight) Roy Miller Customer Pickup (available Thursday and Friday 7:30 am to 4:00 pm - closed noon to 1 pm for lunch) |
| Drop Charges: | Fed Ex Ground: $3.50 per box (shipped on Tuesdays) |
| Other Charges: | Pallet: $5.00 (if needed)
Phyto: $45.00-65.00 (if requested or required for any international shipments) Ag QC: $18.00-25.00 (required for all shipments to Hawaii and Oregon) |
| 26 Strips: | Combine any 3 to make up one mixed tray |
| Disclaimer: | *Takao Nursery also depends on unrooted cuttings from: Yoder Green Leaf Perennials, Ball Seed and Florexpo. |